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Dume runs on a credit system. Every AI response costs some number of credits, based on the model you used and how much it had to process; sending an email or a WhatsApp message doesn’t cost extra on top of that. Your plan sets your monthly credit allowance, along with limits on integrations, MCP servers, calling minutes, and which models you can use.

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Plans

See the Credit Cost Guide for approximately how many credits common tasks cost by model, and Choosing a model for the full model list.
A few other differences between plans, beyond the table above:
  • Go limits you to inbound messaging only over WhatsApp and email (Dume can message you, but two-way conversation over those channels needs Pro or higher).
  • Pro adds two-way messaging and custom instructions.
  • Max includes unlimited AI phone calling minutes and access to every model Dume offers, including the newest ones as they ship.
  • Enterprise is for custom deployments; contact sales rather than self-serve signup.

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What happens when you run out of credits

Chat sessions and routines stop running once your credits are used up for the month. A scheduled routine simply fails to execute rather than running you into a negative balance; you’ll see it pick back up once your credits reset or you upgrade.

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Managing billing

Manage your plan, payment method, and invoices from Settings → Billing.