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What Makes Dume.ai Different

Context-Aware Conversations

Dume remembers your profile, preferences, and previous interactions to provide personalized responses.

Tool Integration

Access data and perform actions across all your connected services without switching apps.

Natural Language

Ask questions and give commands in plain English - no complex syntax or APIs required.

Real-Time Data

Get live information from your connected tools, not outdated cached data.
Now that you’ve personalized Dume and connected your first tool, it’s time to experience the power of unified AI conversations. The chat interface is where your personalized AI assistant meets your connected tools, creating a seamless workspace where you can accomplish tasks across multiple platforms through simple conversations.

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Understanding the Chat Interface

Dume chat interface showing conversation area, input field, tool indicators, and sidebar navigation

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Key Interface Elements

Main chat window where your conversations with Dume appear:
  • Your messages appear on the right in colored bubbles
  • Dume’s responses appear on the left with profile avatar
  • Tool actions are highlighted with service icons
  • Code blocks and data tables are formatted for readability
  • Rate responses with 👍 or 👎 to help improve future answers.
Where you type your queries and commands:
  • Support for multi-line messages with Shift + Enter
  • Upload attachments like documents or images
  • Voice input for hands-free interaction (if enabled)
  • Type @ then start typing a tool name to target specific integrations in your message.
Use 3 dot menu in conversation history to:
  • Pin important threads to keep them at the top
  • Rename a conversation for quick recall
  • Delete a conversation to remove it permanently

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How to Use Connected Tools in Chat

1

Start a Natural Conversation

Begin by asking questions or making requests in plain language. Dume understands context and can access your connected tools automatically.
Example of natural language query in chat interface asking about calendar events
Example conversation starters:
"What's on my calendar today?"
"Show me my recent GitHub commits"
"Find emails from John about the project"
"What tasks are due this week in Todoist?"
You don’t need to specify which tool to use - Dume automatically determines the best integration based on your query.
2

Review Tool Responses

When Dume accesses your connected tools, you’ll see clear indicators and formatted responses.
Chat interface showing formatted response from connected calendar tool with event details
What you’ll see:
  • Tool icons indicating which service provided the data
  • Formatted data in tables, lists, or cards for easy reading
  • Action buttons for quick follow-up actions
  • Source links to view original data in the external tool
  • Timestamps showing when data was last updated
Dume provides real-time data, so you’re always seeing the most current information from your connected tools.
3

Take Action Across Tools

Go beyond just viewing data - perform actions and create content using your connected integrations.
Example of creating calendar event through chat interface with confirmation
Action examples:
"Schedule a meeting with Sarah next Tuesday at 2 PM"
"Create a GitHub issue for the bug I just described"
"Send a Slack message to the dev team about the deployment"
"Add a task to Todoist: Review quarterly reports"
Actions that modify or create data require confirmation. Always review the details before confirming changes.
4

Chain Multiple Tool Operations

Combine data from multiple tools in a single conversation.
Chat conversation showing workflow combining calendar, email, and task management tools
Multiple Tool examples:
"Check for all my google calendar events for today, then send an email to attendees stating I won't be able to join."

"Find all GitHub issues assigned to me, create a Todoist task for each one, and block time on my calendar"

"Summarize today's Slack messages, add important items to my notes, and schedule follow-ups"
Dume can execute multiple tools step by step or at once that would normally require switching between multiple applications and copying data manually.
5

Run Workflows or Target Tools with @

Type @ in the input to open the tool & workflow picker. Keep typing to filter.
  • Select a tool to scope your next command (only that integration is used)
  • Select a saved workflow to launch it directly
  • Dume will prompt for any missing required fields before execution
Chat showing @ picker and a workflow being executed across calendar, email, and tasks
Examples:
"@GitHub create an issue: Login fails on Safari"

"@Calendar schedule 30m with Sarah tomorrow 2pm"

"Run @Daily Digest"

"@Company Research run company research on Dume.ai"
Workflows run once all required inputs are confirmed.

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Practical Examples by Tool Category

  • Productivity Tools
  • Communication Tools
  • Development Tools
  • File Management
Calendar Integration (Google Calendar, Outlook)
User: "What meetings do I have this week?"
Dume: "Here are your upcoming meetings this week..."

User: "Move my 3 PM meeting tomorrow to 4 PM"
Dume: "I'll move your Product Review meeting from 3:00 PM to 4:00 PM tomorrow. Shall I send updates to attendees?"

User: "Block 2 hours Friday afternoon for project work"
Dume: "I've created a 'Project Work' block from 2:00-4:00 PM on Friday. Marked as busy."
Task Management (Todoist, Trello, Asana)
User: "What tasks are overdue?"
Dume: "You have 3 overdue tasks: [list with details and due dates]"

User: "Create a task to review the budget report, due next Monday"
Dume: "Created task 'Review budget report' due Monday, March 25th. Added to your Work project."

User: "Show me all tasks related to the website project"
Dume: "Here are 8 tasks for the website project: [formatted list with status and assignees]"
Dume maintains context throughout your conversation, allowing for natural follow-up questions: 
User: "Show me my calendar for tomorrow"
Dume: [displays tomorrow's calendar]

User: "Move the 2 PM meeting to 3 PM"
Dume: "Moving your Design Review meeting from 2:00 PM to 3:00 PM tomorrow."

User: "Also invite John to that meeting"
Dume: "Added john@company.com to the Design Review meeting at 3:00 PM tomorrow."

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Best Practices for Effective Communication

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Crafting Clear Queries

  • Be Specific
  • Use Context
  • Combine Operations
Instead of: “Check my schedule” Try: “What meetings do I have tomorrow afternoon?”Instead of: “Find files” Try: “Find PowerPoint files about the marketing campaign from last month”Instead of: “Send a message” Try: “Send a Slack message to the dev team about the deployment delay”

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Understanding Dume’s Responses

Dume might ask for more details when:
  • Multiple options exist: “Which John do you mean - John Smith or John Doe?”
  • Ambiguous timeframes: “Did you mean this Thursday or next Thursday?”
  • Action confirmation needed: “This will delete 15 files. Are you sure?”
How to respond:
  • Provide the specific detail requested
  • Use numbers or exact names when possible
  • Confirm destructive actions explicitly
Visual cues in responses:
  • 🟢 Green checkmark: Action completed successfully
  • 🔄 Loading spinner: Tool is processing your request
  • ⚠️ Warning triangle: Action needs confirmation or has risks
  • 🔗 Link icon: Click to view in original tool
  • 🕒 Clock icon: Shows when data was last updated
When something goes wrong:
  • Connection errors: “I can’t connect to Slack right now. Let me try again.”
  • Permission issues: “I need additional permissions to access your Drive files.”
  • Rate limits: “GitHub API limit reached. I’ll retry in a few minutes.”

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Troubleshooting Common Issues

Possible causes and solutions:
  • Connection timeout - Try rephrasing your query or wait a moment
  • Rate limits - Some tools limit API calls; wait and retry
  • Permissions changed - Check if tool permissions were modified
  • Service outage - Verify the external service is operational
Quick fixes:
  1. Try a simpler query to test basic connectivity
  2. Check your integrations page for connection status.
  3. Disconnect and reconnect the problematic tool
Common issues:
  • Ambiguous language - Be more specific about what you want
  • Unsupported action - Check if the tool supports the requested action
  • Missing context - Provide more details about the task
Improvement strategies:
  • Start with simpler queries and build complexity
  • Use tool names explicitly: “In Slack, find messages about…”
  • Provide examples: “Create a task like the ones I made yesterday”
  • Ask “What can you do with [tool name]?” for capabilities
Diagnostic steps:
  1. Verify permissions: Ensure Dume has write access to the tool
  2. Check tool status: Confirm the external service is working
  3. Review action details: Make sure the action is possible in the tool
  4. Test with simple actions: Try basic operations first
Example troubleshooting:
User: "Create a calendar event isn't working"
Dume: "Let me check your calendar permissions. I see I only have read access. You'll need to re-authorize with write permissions."
Optimization tips:
  • Break down complex queries into smaller, specific requests
  • Limit data ranges - instead of “all emails” try “emails from this week”
  • Use filters - be specific about what data you need
  • Check connection - ensure stable internet connectivity
Performance-friendly queries:
✅ "Show me meetings for tomorrow"
❌ "Show me all meetings ever"

✅ "Find emails from Sarah this month"
❌ "Find all emails from everyone"
You’re now ready to harness the full power of Dume’s connected chat interface!

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Next Steps: Mastering Workflows

Set up automated workflows that connect multiple tools and trigger based on events or schedules.